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Return Policy

STANDARD RETURN POLICY FOR LARGE STONES

YOU HAVE 10 DAYS TO RETURN THE ITEMS RECEIVED with no fee.

Only items that have been purchased from Lab Grown Diamond Inc can be returned. Any items found to be flawed upon receival must be notified to us within 48 hours.

We inspect all returned items. The returned items must be in their original purchase condition. If merchandise is damaged and/or without its original packaging the return will not be accepted. (This includes any certificates provided)

Items ineligible for returns include any special/custom orders and invoiced merchandise.

Shipping fees are nonrefundable for returns past 10 days.

For those with an approved credit account, Lab Grown Diamond Inc will accept returns within 30 days from the date of the memo, applicable fees will apply.

Items returned past 10 days from date of memo will incur a 5% restocking fee from purchase price.

Items returned past 21 days from date of memo will incur a 10% restocking fee from purchase price

Items past 30 days from date of memo will not be accepted and will automatically be invoiced as a final sale.

For more details or queries please contact Lab Grown Diamond Inc customer service.

STANDARD RETURN POLICY:

  • All large certified and small non certified stones sold and invoiced by LGD Inc. are permitted to return within 10 days of invoice with no Fee subject to conditions mentioned below.
  • Any returns after 10 days but before 30 days of invoice will be subject to restocking fee and conditions mentioned as below:
  • -Return after 10 days and before 20 days will incur 5% restocking fee.
  • -Return after 20 days and before 30 days will incur a 10% restocking fee.
  • -Return beyond 30 days will not be accepted.

Following conditions apply:

  • 1) Any items purchased as special/custom orders will be ineligible for returns.
  • 2) Returned items will be inspected within 3 working days of receipt. Items found to be flawed/altered, processed, or enhanced for color or clarity will not be accepted and will not be eligible for return.
  • 3) Returned items must be in their original purchase condition.
  • 4) Shipping Fees are non-refundable.
  • 5) Items returned without its original packaging (including original Certificates provided) will not be accepted.

STANDARD RETURN POLICY

YOU HAVE 14 DAYS TO RETURN THE ITEMS RECEIVED with no fee.

Only items that have been purchased from Lab Grown Diamond Inc can be returned. We inspect all returned items and the items must be in their original purchase condition. Please retain packing materials. If merchandise is damaged and/or without the original packaging the return will not be accepted.

Items ineligible for returns include any special/custom orders and invoiced merchandise.

Shipping fees are nonrefundable for partial returns and returns past 14 days.

For those with an approved credit account, Lab Grown Diamond Inc will accept returns within 45 days from the date of the memo, applicable fees will apply.

Items returned past 14 days from date of memo will incur a 7% restocking fee from purchase price

Items returned past 21 days from date of memo will incur a 15% restocking fee from purchase price

Items returned past 30 days from date of memo will incur a 20% restocking fee from purchase price.

Past 45 days from date of memo, returns are not accepted and will automatically be invoiced as a final sale.

For more details or queries please contact Lab Grown Diamond Inc customer service.

INVOICE POLICY

This invoice represents a final sale. No returns are accepted. By accepting this invoice, you agree to the following:

  • Late payment:

    With respect to the unpaid amount of this invoice not paid in full within the defined term, a finance charge of 1.5% per month, payable from the date of the invoice to the date payment is received, shall be due and payable to Lab Grown Diamond Inc. In addition, Lab Grown Diamond Inc. is exempt for Purchaser costs, including reasonable attorney’s fees and disbursements, incurred to collect any unpaid amount.

  • Advertising:

    The product sold is “Lab Created Diamond”. You shall appropriately disclose the products man made nature during resale. Under no circumstance shall Lab Grown Diamond Inc be liable for any loss, penalty, or harm in connection with deceptive advertising.

  • Remittance Information:
  • Wire Instruction: .....
  • Check Mailing Address: ……

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